The Pimbury Dental App can send various different emails to your customers, when sending dental charts, client reminders and new client GDPR (UK & EU) compliance.
These can be customised in the Account Settings > Client Emails. We recommend amending these so that your personal/business information is clearly available to your customers.
Dental Chart Email
Customse the sender name, reply-to email address, email subject and email content.
At the end of the email your client will recive a list of links for all the charts sent. The statement sheet will be attached as a PDF.
Single charts can be attached rather than a linkjust choose this option in the Account Settings > Advanced Settings. Only applicable when emails single charts.
Notification Emails
Customise Sender Name, Reply-to address, subject and email template.
There are options to include TAGs to list the due date, and names of horses due.
Select the time period before the due date these emails are sent. due date can also be listed as month only just choose this option in Advanced Settings.
You can also turn off the notification email if required.
Adding TAGs:
To add the client name please insert: __CLIENT_NAME__
To add the notification date please insert: __DUE_DATE__
To list horses please surround a line with a single horse with __HORSES_START__ and __HORSES_END__. Inside that line you can use: __HORSE_NAME__ to insert the horse's name.
Please copy TAGs carefully, the '__' in two underscore keys, at the start and end of the tags
GDPR compliance email.
This email is only is only sent to UK and EU accounts when you add a new client's details to your account. You can also disable this email if you wish.